UPS announced it will launch UPS My Choice and the UPS Access Point network in Canada, two of the company's powerful services that work seamlessly together to provide busy online shoppers and global retailers new personalized solutions to manage residential package deliveries.
UPS My Choice, the customizable online and mobile service where consumers choose delivery preferences and more, will now be available to consumers in 15 additional countries, including Canada. UPS My Choice is an industry-first innovation introduced in the U.S. in 2011.
The UPS Access Point network, with the broadest integrated cross-border footprint in Europe will expand rapidly to cover all U.S. major urban markets during 2015. In Canada there are currently more than 700 UPS Access Point locations. The UPS My Choice and UPS Access Point combined service will be available in Poland, Italy and Mexico later this month.
UPS My Choice
More than 10 million U.S. consumers already use UPS My Choice to plan for their deliveries when and where it is convenient for them.
Consumers in Canada, Austria, Belgium, Denmark, France, Germany, Italy, Mexico, Netherlands, Poland, Puerto Rico, Spain, Sweden, Switzerland and the United Kingdom will be able to sign up for the free service at ups.com/mychoice.
"UPS My Choice has received outstanding customer response and continues to experience rapid growth with one new consumer enrollment every six seconds," said Alan Gershenhorn, UPS executive vice-president and chief commercial officer. "Our mobile apps allow users to access UPS My Choice with their smart phone in a streamlined manner and offers several delivery and shipping solutions that fit their needs."
UPS My Choice members receive advanced delivery notifications informing them of the delivery timing of each UPS package. Consumers also have the ability to re-route eligible packages to another address or reschedule deliveries for a future date before a UPS driver makes a delivery. Consumers can also activate a vacation setting to have packages held and delivered when they return home.
Unique to the UPS My Choice service, consumers only enroll one time and never need to provide additional information to retailers or UPS to begin taking control of their UPS deliveries.
"UPS My Choice and the UPS Access Point network are a powerful duo that give e-tailers new solutions for personalizing their customer's package delivery experience," Gershenhorn said. "UPS My Choice status alerts have industry-leading email open rates and are extremely valuable for retailers that want to extend special customer offers or communications in addition to the shipment delivery notification and confirmation. We have more than 375 shippers in the U.S. utilizing this feature, including some of the most widely recognized names in retail."
UPS Access Point Locations
UPS My Choice members will have the ability to send qualifying shipments directly to a UPS Access Point location as their preferred delivery address. These local businesses, primarily The UPS Store® locations, as well as convenience, drug and electronic stores with evening and weekend hours, fit a consumer's busy lifestyle. Consumers can also drop off pre-labelled and prepaid packages at a UPS Access Point location during the store's hours.
In Canada and seven European countries there are more than 12,700 UPS Access Point locations. UPS expects to have 20,000 locations in key markets throughout Europe and the Americas by the end of 2015.