We have invited an outsource NOC provider to discuss the topic with 50 leading VARs and MSPs on April 11-12 at our ChannelNEXT conference in Montreal, and May-16-17 in Ontario.  Currently we are seeing 3 camps.

1. MSPs who prefer to handle everything with their in-house team.

2. MSPs who have grown very large and are leveraging outsource NOCs to scale, reduce costs and offer 24/7 services.

3. VARs/MSPs who outsource almost 100% of their managed services to third-party NOCs. 

Which type represents you and why it's right for you? As the managed service market matures, we are seeing the lines blurring.