Sun Microsystems announced it is the first systems and software vendor to become an organizational member of the prestigious American Society for Quality (ASQ). Innovation and commitment to quality were the reasons Sun was added to the select group of organizational members in ASQ’s pilot program.
“The heart and soul of Sun is innovation, and quality. We are very honored to be partnering with ASQ as an organizational member in this pilot program,” said Ron Melanson, vice-president and Chief Quality Officer of Sun’s Scalable Systems Group. “We are looking forward to the opportunity to share best practices, and learnings through this membership to improve upon our services and solutions and ultimately customer satisfaction.”
Sun’s product development teams across the organization now have access to an extensive body of knowledge and best practices on quality that will increase the already top-notch quality of the enterprise hardware and software products customers have come to know and love. From Java(TM) technology developer tools to SPARC(R) and Solaris(TM) Operating System-based systems, Sun is now able to add another dimension in its strive to make better products for customers.
ASQ is the world’s leading authority on quality. With more than 100,000 individual and organizational members, this professional association advances learning, quality improvement, and knowledge exchange to improve business results, and to create better workplaces and communities worldwide. ASQ also sponsors the American Customer Satisfaction Index (ACSI), which has been a powerful economic indicator since 1994. The ACSI tracks trends in customer satisfaction and provides valuable benchmarking insights of the consumer economy for companies, industry trade associations, and government agencies.
“In moving forward in an Organizational Member partnership with Sun Microsystems, ASQ will gain value and expertise in working with a leading software and systems pioneer that widely applies quality management approaches in high-technology development and innovations,” Jerry Mairani, ASQ president. “We will diversify the growing complement of Organizational Members, and through the relationship, will significantly advance the Society’s vision to make quality tools, technologies and concepts a global priority and an organizational imperative.”
The ASQ organizational membership is designed to provide pre-eminent companies and their employees with full-access to the ASQ global community to maximize their business results with customized quality tools and technologies.