Softchoice Corporation, a leading North American Solutions and Services provider, is pleased to announce that it has once again been recognized with the Cisco Customer Satisfaction Excellence award in both the United States and Canada. The award is given in recognition of top performing partners based on assessments and surveys completed by their customers.
“We are very pleased to once again receive this honor,” said David MacDonald, President and CEO of Softchoice. “This is a direct reflection of the expertise our people bring in designing and implementing the latest networking and collaboration solutions and our commitment to improving the customer experience at every step of the way.”
The Customer Satisfaction Excellence program evaluates Cisco partners based on a range of pre and post sales criteria captured using the Cisco Partner Access Online tool. Softchoice’s expertise in advanced solution design, implementation services and project management were key factors in securing this level of recognition. Cisco Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Program with only 15 percent of partners receiving this designation.
“Our investments in Professional Services and the recent launch of our Keystone Managed Services offering are enhancing our value to customers,” added Mr. MacDonald. “We are truly delighted to play such an important role in helping organizations across North America leverage technology to realize their potential.”