From Left to Right: Tech Data Bluestar IT Cloud
Again this year, everything Cloud and SaaS showed the most growth. We are having to research many more nominees because it’s the first time that we are seeing them. We also added a category exclusively for Cloud Distributors where the winner was IT Cloud (recently became a Microsoft distributor) with Sherweb a close runner up. We expect this category to heat up this year.
From Left to Right: Cisco Fujitsu Epson
Many of the expected-to-win vendors and distributors held on to the #1 spot but some upsets did happen. Eset made tremendous gains to take the #1 Security Vendor. Datto continues to win lots of awards including the top prize for Best Vendor. Microsoft, HP, Cisco and Lenovo took home multiple awards. Epson continue to dominate the projector categories and made more gains in printers. Zebra has also made huge gains in several categories.
From Left to Right: Fujitsu Solarwinds MSP HP
Tech Data again took the #1 spot for the Best Distributor for the 11th year and Bluestar took the top spot for specialty distributor. We are also seeing other distributors gaining on some of the sub distributor categories like Best Customer Services, Terms and Conditions. Sherweb also did very will in the specialty distributor category and could be the one to watch in 2018.
From Left to Right: Microsoft Zebra ESET
There were many interesting stories that came between #2 through #10 spots as vendors and distributors continue to rally. We will be reviewing this further to bring some highlights. Vendors and distributors should leverage this annual report card as a good benchmark to help improve their game in 2018!
From Left to Right: Datto ESET Lenovo
It is also very interesting to monitor how vendors and distributors are ranked year over year. The decade-long patterns tell great stories. The story gets bigger when you benchmark the rankings by region and channel management year over year. More Vendors and Distributors should take this channel report card more seriously. It matters a lot when their partners vote or don’t vote for them!
From Left to Right: Connectwise Lenovo ESET
It is clear that the channel partners are putting more importance with their vote towards vendors with recurring revenue solutions. We are also seeing an incredible amount of previously unknown-to-us companies getting votes.
DATTO’s team
As with every year, we merely rank every vendor and distributor in each category based on the number of votes that they receive by Canadian VARs, MSPs, ITSPs. Voting by vendors do NOT count. Each VAR, MSP or ITSP may only vote for one company in each category, but does NOT have to cast a vote in every category.
Here are the winners of 2017…
Best Of Category Name | First Place | Second Place | Third Place |
Best 3D Printer | HP Inc. |
MakerBot | Stratasys |
Best Anti-Spam | ESET | Microsoft | Malwarebytes |
Best Anti-Virus | ESET | Bitdefender | Webroot |
Best Availability/Delivery | Tech-Data | Bluestar | Ingram Micro |
Best Backup and Recovery | Datto | Veeam | Acronis |
Best Black & White Laser Printer | HP Inc. |
Lexmark | Brother |
Best Broad-Based Distributor | Tech-Data | Ingram Micro | Synnex |
Best Business Desktop | Lenovo | HP Inc. | Dell |
Best Business Intelligence/Analytics | Microsoft | SAP | Sage |
Best Business Notebook | Lenovo | HP Inc. | Dell |
Best Business Projector | Epson | InFocus | Viewsonic |
Best Business Router | Cisco | WatchGuard | Datto |
Best Mobile Device Management | Microsoft | Cisco | SOTI – Sophos |
Best Distributor Channel Event | Tech-Data | Synnex | Bluestar |
Best Cloud Application | Datto | Microsoft | |
Best Cloud Backup and Disaster Recovery | Datto | Veeam | Microsoft |
Best Cloud Distributor | IT Cloud |
Sherweb | |
Best Cloud Platform as a Service | Microsoft | Sherweb | AWS |
Best Cloud Services Vendor | Datto | Microsoft | AWS |
Best Cloud Storage/Solution | Datto | Microsoft | AWS |
Best Colour Laser Printer | HP Inc. |
Lexmark | Xerox |
Best Consumer Notebook | Lenovo | HP Inc. | Apple |
Best CRM | Microsoft | Salesforce | Connectwise |
Best Customer Service | Bluestar | Tech-Data | Synnex |
Best Data Centre | Microsoft | Cogeco Peer 1 | Q9 – Bell |
Best Database | Microsoft | MySQL | Oracle |
Best Digital Signage | Samsung | Viewsonic | LG Electronics |
Best E-Commerce Solution for VARs | Shopify | CNET – Quotewerks | Synnex LeadGen |
Best Endpoint Security | ESET | Webroot | Sophos – Bitdefender |
Best Enterprise Switch | Cisco | HPE | Extreme Networks |
Best Enterprise Telephony | Cisco | Avaya | Polycom |
Best Financial Software/ERP | Sage | Intuit | ACOMBA |
Best Firewall | Cisco | Fortinet | Sonicwall |
Best Gaming Desktop | Asus | Lenovo | Dell |
Best Home Theater Projector | Epson | BenQ | Samsung |
Best Home/Consumer Router | Asus | D-Link | Cisco |
Best Infrastructure as a Service | Microsoft | Sherweb | AWS |
Best Ink-Jet Printer | HP Inc. |
Epson | Canon |
Best IT Assessment Tool | RapidFire Tools | Connectwise | Kaseya |
Best Label Printer | Zebra | Dymo | Brother |
Best Messaging/Collaboration | Microsoft | Skype | |
Best Moblie App | Microsoft | Waze | ZOHO |
Best Mobile Device Vendor | Lenovo | Samsung | Zebra |
Best Mobile Scanner | Fujitsu | Epson | Brother |
Best Multi-Function Printer | HP Inc. |
Lexmark | Xerox |
Best Multi-Purpose Display | Viewsonic | HP Inc. | LG – Samsung |
Best NAS | QNAP | Synology | Lenovo |
Best Networking Vendor | Cisco | Datto | Extreme Networks |
Best New Vendor | Pax8 | Altaro | Nutanix |
Best Online Channel News Media | E-Channelnews | CDN | ChannelBuzz |
Best Overall Vendor | Datto | Lenovo | HP Inc. |
Best Personal Laser Printer | HP Inc. |
Brother | Lexmark |
Best Portable Printer | HP Inc. |
Zebra | Canon – Epson |
Best Portable Projector | Epson | BenQ | InFocus |
Best Portable Storage | Western Digital | Seagate | LaCie |
Best POS Vendor | ELO Touch | Epson | Toshiba |
Best Print Managed Services | HP Inc. |
Xerox | Epson |
Best Product Support | Tech-Data | Bluestar | IT Cloud |
Best Productivity Software | Microsoft | Adobe | SAP |
Best Professional Display | Samsung | Viewsonic | Lenovo – HP |
Best Rack or Server Cabinet | Schneider APC | Tripp Lite | Startech |
Best Remote Monitoring and Management (RMM) | Solarwinds MSP | TeamViewer | Connectwise |
Best SAN | Lenovo | Dell | HPE |
Best Scanner | Fujitsu | Epson | HP Inc. |
Best Security Vendor | ESET | Cisco | Sophos |
Best Server | Lenovo | Dell | HPE |
Best Service Automation (PSA) | Connectwise | Solarwinds MSP | Autotask |
Best SMB Network Switch | Cisco | HPE | Datto |
Best SMB Telephony (VOIP) | Cisco | 3cx | Fortinet |
Best Software as a Service | Datto | Microsoft | |
Best Specialty Distributor | Bluestar | Arrow – Westcon | Sherweb |
Best SSD | Samsung | Kingston | Intel |
Best Storage Vendor | Lenovo | HPE | Dell |
Best Computer Systems Vendor | Lenovo | HP Inc. | Dell |
Best Tablet | Apple | Lenovo | Microosft |
Best Terms/Conditions | Tech-Data | Bluestar | Ingram Micro |
Best UPS Battery Backup | Schneider APC |
Eaton | Tripp Lite |
Best Vendor Channel Program | Datto | Lenovo | Zebra |
Best Virtualization Software | VMWare | Microsoft | Veeam |
Best Wide Format Printer | HP Inc. |
Epson | Canon |
Best Workstation | Lenovo  | HP Inc. | Dell |