New platform release features a network probe to fast track customer on-boarding, enhanced native Remote Control capabilities, integrations with ScreenConnect and TeamViewer, PSA integration improvements and partner lead upgrades across the entire Naverisk RMM and Service Desk capability set.
“We are delighted to deliver 100% of the features and improvements promised in our R2 roadmap to our global MSP partner base. R2 is another pivotal release for our partner’s. The improvements in our platform are vast and this is another very strong step towards our vision of offering the most complete, fit for purpose, unified RMM and Service Desk platform for MSP’s on the market”, says Jon Kalaugher, Naverisk founder and CEO. “We are already well underway with our 2015 R1 release and look forward to continuing to deliver on our product and support quality promises to our partners”.
“Having been a veteran of Kaseya, Centrastage, N-Able and GFI, I can say that Naverisk is a breath of fresh air. It contains all the necessary features you would expect from an RMM platform, I’ve been running the R2 release for a few weeks now and it is another very solid upgrade. Naverisk have been great to deal with as a company and their support has been excellent”. Donald M, Managing Director, Asylia.
2014 R2 Features and Improvements:
Boolean Search
AutoTask and ConnectWise Integration Improvements
TeamViewer Remote Control Integration
ScreenConnect Remote Control Integration
SNMP Monitoring Enhancements
Naverisk Native Remote Control Improvements
Remote Control Health Monitoring.
Remote Control Self-Healing.
More granular configuration settings.
Device Application Processes Management
Wake On LAN
Network Probe – Device Discovery via WMI and SNMP Methods
Scheduled Job Optimization
Patching Automation Improvements
Task Manager Enhancements
Verbose Automation Result Management
Agreements – Workflow Improvements
Home / My Activities – Comprehensive User Activity Auditing
Notes – Private / Public
Email Integration Workflow Improvements
Various Service Desk Workflow Improvements
Technician scheduling workflow improvements
Print Ticket – format as a client sign off form/job sheets
Time Recording – support all formats, Hours and HH:MM.
Save Report Views
Customized Reporting
Backup Reporting Improvements
