Compugen Inc., a Microsoft Gold Partner and one of the largest Canadian-owned IT solution and service providers and PC systems integrators, is pleased to announce that it has been chosen as Microsoft Canada’s top Large Account Reseller for customer satisfaction in 2005.
“Microsoft-based solutions are a key part of how we help customers solve business problems, seize new opportunities and work toward achieving the real-time infrastructure needed to give their organizations the speed and agility to compete effectively- and win,” says Harry Zarek, Compugen’s President and CEO. “I’m delighted that Microsoft has chosen to recognize our team for its efforts and successes.”
The “Top LAR” honour is awarded based on a satisfaction survey conducted by Microsoft amongst its large account customers across Canada. The year’s recognition goes to Compugen for achieving the highest overall score across a range of attributes defined by Microsoft as contributors to customer satisfaction. These include Account Manager performance, Microsoft software licensing knowledge, customer relationship management and problem solving skills, and proactively helping customers leverage maximum value from their investments in Microsoft-based technologies.
“These dimensions have proven to contribute to long-term customer satisfaction with Microsoft software and related services,” said Andrew Coulson, Director of Enterprise Partners, Microsoft Canada Co. “We’re pleased to recognize Compugen’s accomplishments in extending the reach of our sales force in Canada to promote Microsoft licensing programs, deliver solid Microsoft-based solutions, and help drive satisfied customers,” adds Coulson regarding Compugen’s selection from a field of 12 large account resellers with which Microsoft deals directly in Canada.
Compugen’s Microsoft software practice – consisting of trained and certified consultants, solution delivery experts, software licensing specialists, and support and help desk analysts operating from 13 office locations coast to coast – is a key component of Compugen’s IT solutions and services portfolio.
In commenting further, Coulson adds that, “This acknowledgement speaks well to Compugen’s work with us on the shared goal of delivering the best solutions and creating happy customers. We find the Compugen team to be very professional, competent and really on top of their game.”