Martello Technologies Group Inc., a leading developer of enterprise digital experience monitoring (“DEM”) solutions announced the launch of its channel partner program and welcomes partner LDI to the program. Martello’s partner program allows managed service providers (MSPs) and value-added resellers (VARs) to bring the benefits of Martello’s Microsoft 365 and Microsoft Teams digital experience monitoring platform to small and medium sized enterprises (SMEs). LDI, a New York-based leader in the supply, sale and service of digital office technology with more than 7,000 small and medium sized enterprise customers, has joined the program.
Martello’s partner program, which includes training, automated service-level agreement (SLA) management and co-marketing is designed to help partners provide value added services with complete visibility of Microsoft 365 and cloud/hybrid service delivery.Microsoft 365 and Microsoft Teams are now widely used by businesses, but limited visibility into cloud service performance and the complexity of hybrid service delivery create challenges managing solution performance and user experience. This partner program creates a significant opportunity for partners in the global Microsoft ecosystem to provide more value to their customers, centered on delivering user experience monitoring and optimization to enhance their SLA offers.
“Partnering with Martello Technologies brings us unique new tools to differentiate from competitors and drive additional services revenue as part of our collaboration and communication offering to clients”, said Robert Handel, Senior Director of LDI Cloud Services. “Martello’s DEM solutions strengthen the world-class service we bring to our clients, by enabling our team and our clients to proactively view, monitor and resolve issues related to Microsoft 365 and Microsoft Teams performance and user experience.”
“We’ve built a partner program that will give any Microsoft partner a simple and cost-effective path to revenue from value-added digital experience monitoring and optimization services”, said Mike Danforth, VP global sales and partnerships at Martello. “The small and medium enterprises who rely on these trusted advisors can now achieve the benefits enjoyed by large enterprises using Martello DEM to reduce downtime, improve employee productivity and maximize their return on the Microsoft 365 investment”.
LDI is a technology company celebrating more than 20 years as a leading provider in the supply, sale and service of digital office solutions. LDI integrates the core capabilities of multifunction devices, managed print, production print, Managed IT Services, Pro AV and Unified Communications to solve business challenges. LDI enjoys direct relationships with the world’s most respected manufacturers and employs a consultative approach to enable our clients to evolve with emerging technologies. Learn more at myLDI.com.
To find out more about Martello, visit http://www.martellotech.com