In response, LG has issued a
voluntary recall of this mobile phone as described below. The LG 150 is the
only mobile phone manufactured by LG that is affected by this announcement.
“LG has mobilized quickly in response to these findings on behalf of our
customers,” says Mr. William Cho, president and CEO of LG Electronics Canada.
“LG’s preliminary testing indicates that only LG 150 phones from specific
production runs may be affected by this issue. LG is therefore recommending
that all LG 150 phones manufactured within such production runs be returned in
accordance with the guidelines set out below. LG is continuing to test the LG
150 phones. However, because customer satisfaction and safety continue to be
our primary commitment, we are taking a proactive approach and working in
cooperation with our carriers to recall all LG 150 phones in Canada.” For full
terms and conditions of return procedures, please visit www.lg.ca/lg150 or
call 1-866-940-6508.
Health Canada is of the opinion, based on the review of test results and
its assessment of current science, that the past and current use of the LG 150
should not pose immediate or long-term health concerns.
Customers may contact their carrier in order to exchange their LG 150
mobile phone for a comparable LG model, free of charge. This exchange program
is effective immediately and will run until March 31, 2009.
