E-ChannelNews Podcasts

Send us Fan MailPresenters: Julian Lee, Publisher, Community Builder, Speaker, Channel Ecosystem Developer with a focus on cybersecurity, AI and Digital TransformationEvgeniy Kharam, Publisher, Community Builder, Speaker, Channel Ecosystem Developer with a focus on cybersecurity, AI and Digital Transformation Cybersecurity Architect | Evangelist | Consultant | Advisor | Podcaster | Visionary | Speaker |Adam Bennett, Co-Founder & CEO at SureStack CEO at Crosshair CyberRandal Wark, Owner, MTech Cyber (MSP & Cybersecurity) ★ Conference Host ★ Mastermind Facilitator ★ Podcast Host ★ JournalistThe Cybersecurity Defense Ecosystem aims to assist Managed Service Providers (MSPs) in becoming more cybersecurity-oriented amidst industry disruptions caused by AI and regulatory changes.This strategic debrief from RSAC 2026 shifted the conversation from speculative AI threats to the immediate reality of autonomous vulnerability discovery. The team analyzed the emergence of specialized AI models, such as MITOS, which have demonstrated the ability to autonomously identify long-standing zero-day vulnerabilities in minutes. This shift from human-led research to industrialized, machine-speed exploitation necessitates a radical reassessment of traditional patching cycles and defensive postures. Central to this new reality is the evolution of security health checks, which must now account for AI-driven discovery tools that bypass standard fuzzing. The consensus was that fully scanned code is no longer a valid static assumption, and architecture must instead be adapted for continuous, active vulnerability discovery.The group advocated for “assumed breach” tabletop exercises and aggressive red-teaming to interpret AI risks that legacy monitoring often overlooks. A significant portion of the session was dedicated to a warning regarding the Model Context Protocol (MCP) and delegated AI agents. While these agents reduce operational complexity, they introduce a “lethal trifecta” of data leakage, over-privilege, and the risk of being coaxed into calling over-scoped tools. To counter this, the team recommended a shift toward Outcome-as-a-Service, leveraging trusted MSP/MSSP partners to provide a human sanity check on machine-to-machine interactions.Finally, the team addressed the immediate dangers of Shadow AI and unauthorized data exposure to public LLMs. The recommended defense-in-depth strategy focuses on achieving basic hygiene at scale, including a move toward sub-72-hour patching windows for critical flaws. By utilizing AI for defensive purposes—specifically for Active Attack Path Management—organizations can begin to match the speed of modern adversaries.

Send us Fan MailIn this episode, we sit down with Tom Boggs, VP of Service Delivery at BCN, to explore why the modern MSP battleground has shifted from basic connectivity to high-level service execution. With over 30 years in the game, BCN is positioning itself as a leader in managed technology solutions—ranging from SD-WAN and SASE to full-lifecycle managed services.Tom breaks down how BCN moves beyond traditional technical metrics by utilizing Experience-Level Agreements (XLAs). By blending real-time customer feedback with process data, BCN ensures that uptime actually translates to a positive user experience. We also discuss the ideal BCN customer—multi-site enterprises requiring robust connectivity overlays—and how BCN is cautiously but effectively integrating AI. From self-healing SD-WAN networks to internal project onboarding tools, Tom highlights a pragmatic approach to innovation that prioritizes data privacy over open AI risks.

Send us Fan MailBinny Gill, Founder & CEO of Kognitos, introduced its neuro-symbolic platform, a cognitive operating system designed to bridge the trust gap in enterprise AI. Unlike traditional generative models that rely on probabilistic “guesses,” Kognitos utilizes a neuro-symbolic architecture that executes business processes deterministically. By separating AI-driven reasoning from a symbolic execution layer, the platform ensures that mission-critical workflows—particularly in audit-sensitive areas like finance and revenue—run exactly as documented, effectively eliminating hallucinations and “logic rot.”Binny also highlighted a shift in adoption strategy: rather than leading with code, organizations are encouraged to document tribal knowledge in plain English, which the platform then converts into auditable, executable logic. This approach allows partners and Global Systems Integrators (GSIs) to transition into AI-native practices, moving away from fragile RPA bots toward self-healing, automated factories. With internal examples showing engineering and marketing pipelines shifting to AI-generated code under human-set governance, Kognitos positions itself as the essential layer for translating market noise into reliable, high-ROI enterprise operations.

Send us Fan MailFrank Vitagliano, CEO of the Global Technology Distributor Council (GTDC), redefined the modern distributor’s role as a sophisticated go-to-market orchestrator that has evolved far beyond traditional logistics and financing. Today’s distributors act as critical growth engines, investing in massive digital platforms that accelerate quote-to-cash cycles and provide multi-vendor marketplaces that offer a distinct service advantage over hyperscalers. By leveraging decades of proprietary data, these organizations are now pioneering AI-driven demand generation to identify precise upgrade opportunities and providing the compatibility testing necessary for MSPs and VARs to deploy emerging technologies with confidence.As the industry shifts from hardware fulfillment to platform-led aggregation and advisory services, the GTDC is addressing the “AI gap” for smaller MSPs who find the 12–18 month investment in specialized hiring and training to be prohibitive. Distributors are stepping in to bridge this divide with extensive training resources and regional advisory councils, ensuring the channel remains resilient despite external headwinds like global memory shortages and geopolitical conflicts. Through its new knowledge hubs and industry reports, the GTDC is empowering partners to navigate these complexities, positioning distribution as the essential layer for achieving mid-to-high single-digit growth in an increasingly AI-centric landscape.

Send us Fan MailKen Rayner and Kenrick Bagnall of RB Cyber, detailed a streamlined, “instant-issue” cyber insurance model specifically engineered for the SMB and MSP distributor markets. The initiative provides an online application process capable of issuing policies up to $1M immediately, with a roadmap to scale to $5M through upcoming portal upgrades.The offering distinguishes itself by integrating insurance with proactive risk reduction, partnering with Watchdog for compliance and human-risk monitoring and NuShield for specialized ransomware recovery. To ensure rapid recovery during a crisis, the program features a high-touch “A-Team” incident response model, providing policyholders with a single point of activation for a comprehensive breach coach, digital forensics, PR support, and credit monitoring services.