E-ChannelNews Podcasts

Send us a textWallarm, a global leader in API security, recently released its 2025 API ThreatStats Report, revealing that APIs have emerged as the predominant attack surface over the past year, with AI being the biggest driver of API security risks.Tim Erlin, VP of product at Wallarm, highlighted the significant rise in API usage as organizations transition to API-driven services, which has attracted more attackers. He presented alarming statistics from the annual API Threat Stats report, noting a dramatic increase in AI-related vulnerabilities and emphasizing that 50% of exploited vulnerabilities tracked by CISA are now API-related. Tim underscored the necessity for businesses to conduct thorough audits of their code, whether open source or AI-generated, to mitigate these risks.The conversation also addressed real-world examples of API breaches, which illustrated the potential consequences of inadequate API security measures. Tim and Julian discussed the challenges faced by channel partners in conveying the importance of API security to customers, emphasizing that this issue transcends specific industries and is vital for any organization relying on APIs for revenue.

Send us a textJulian and Manuj Aggarwal, Founder of TetraNoodle Technologies, expressed their concerns about the overwhelming amount of AI-related news and the uncertainty it brings, advocating for a practical focus on how AI can enhance business operations. They referenced the recent launch of a Chinese AI app and suggested that Managed Service Providers (MSPs) should consider developing their own AI agents. Manuj emphasized the need for actionable strategies in the evolving AI landscape and highlighted the operational challenges businesses face, such as invoice processing and technician management, which AI can help automate.The conversation progressed to the specific AI tools being adopted by MSPs, such as Co-Pilot and Jarvis. Both Julian and Manuj discussed the importance of understanding MSPs’ needs to develop scalable AI solutions, envisioning a service model that provides ongoing support and fosters recurring revenue.

Send us a textIn this discussion, James Davis announced the launch of his advisory firm, TSP Advisory, after leaving Pax8, highlighting his preference for working with small businesses. He discussed his role as a fractional chief strategy officer for technology solution partners in the APAC region, aiming to help organizations translate their founders’ visions into actionable strategies. He pointed out a significant leadership talent gap, particularly among younger leaders who may lack the experience needed to navigate industry complexities.He addressed ongoing challenges within the Managed Service Provider (MSP) community, especially in cybersecurity practices, and observed that despite available information, progress has been slow. His approach is to support leaders in adapting to the evolving market landscape.The conversation then focused on the necessary transformation for MSPs to stay relevant, advocating for a shift from a technology-first to a business-first mindset. He emphasized the importance of understanding client needs and providing advisory-led services, while highlighting the need for MSPs to improve their cybersecurity capabilities through collaboration.

Send us a textTheresa Caragol is Founder and CEO of AchieveUnite, a company whose mission is clear: to empower people and organizations to build thriving partner ecosystems fueled by trust and driven by AI-powered insights.Theresa discussed her extensive experience in channel partnerships and her recent bestselling book: Partnering Success. She outlined the growing importance of strategic alliances in the industry, emphasizing the need for trusted relationships, positive partner experiences, and long-term value. She noted that effective collaboration requires commitment from both vendors and partners, particularly in the context of evolving market demands and the complexities of modern partnerships.The conversation also touched on the impact of AI on ecosystem partnerships, with Theresa highlighting its potential to transform strategies and enhance vendor collaboration. She also discussed community engagement strategies, emphasizing the need for a balanced approach between virtual and in-person events. The importance of trust in business was a recurring theme, with both participants recognizing its role in driving revenue and innovation, and they explored practical techniques for building trust and effective communication within partnerships.To learn more on 2025 Partnering Success Trends from Theresa, visit: https://www.linkedin.com/pulse/2025-partnering-success-trends-theresa-caragol-bc7mf?lipi=urn%3Ali%3Apage%3Ad_flagship3_series_entity%3BzSpAaRpqRG6tlaTpY7Jdbw%3D%3D

Send us a textJulian and Robin Ody, Principal Analyst at Canalys, discussed the importance of building relationships within the channel and the need for effective communication with resellers. Robin also provided a brief history of Canalys, its establishment in the late 90s, and its recent acquisition by Informa.Julian and Robin explored the transformative impact of AI on research and data analysis, highlighting the need for real-time data and the potential of AI to reveal insights. They discussed the applications of AI in enhancing workflows and client advisory services, while also raising concerns about data privacy and the quality of generative AI tools. They agreed that AI is still in its early stages, with significant advancements expected in the future.The conversation also covered the growth prospects for managed services, with Robin forecasting an 11% increase in 2024 and 13% in 2025, driven by demand for IT support and cybersecurity outsourcing. He identified around 90,000 MSPs globally and discussed the challenges they face in maintaining customer relationships and evolving their business models. Both pointed out the profitability landscape for MSPs and the trend towards integrated solutions, emphasizing the importance of innovation in the industry.