Samsung’s Bixby Voice Capabilities Now Available in Over 200 Countries Globally

Samsung Electronics announced that Bixby’s voice capabilities have expanded to more than 200 countries and territories worldwide, allowing millions of consumers to experience a...

Granite: Preemptive Troubleshooting to Improve MSP Efficiency

Granite has received its first patent for Granite edgeboot, a smart PDU that enables remote power cycling of devices and automates troubleshooting.  This AI-powered appliance swiftly...

UCaaS a game-changer for Canadian Managed Service Providers

For Canadian Managed Services Providers looking for long-term growth, high margins, and recurring revenue streams, the Unified Communications as a Service (UCaaS) and related...

AVANT: How the “Newer” Normal Will Affect Your Tech Stack

As we move further into 2021, a significant number of businesses have stated they will offer hybrid work options to employees. This development of...

Interview with Communications Provider Granite Telecommunications

Julian Lee, President of Technoplanet, recently interviewed Mark Palmer and Charlie Pagliazzo of Granite Telecommunications, a $1.6 billion provider of communications services to multilocation...

GoTo Launches IT Helpdesk Functionality Within GoTo Connect

GoTo, the all-in-one business communications and IT support platform, announced the launch of IT helpdesk functionality within its GoTo Connect unified communications as a service (UCaaS) product....

Come Meet Net2Phone at ChannelNext West 2024

Tim Brien, VP of Sales at Net2Phone, talked about the new resources they added onto their partner team. Teams has become an integral part...

UC Chrome Dialer is available now with 40 CRM and Web Integrations

UC Dialer is a multifunctional Google Chrome extension, that enables dialing from web pages and screen pops in over 40 Web and CRM applications. Click-to-Call...

Adobe Advances Voice-Driven Customer Experiences With Analytics Cloud

Voice-enabled devices and digital assistants allow consumers to engage through one of the most natural forms of communication. With a new generation of products...

Broadvoice Launches 90-Day Customer Success Program

Broadvoice, an award-winning provider of hosted voice, unified communications (UC), virtual call center and SIP trunking services for businesses, announced that it’s setting a...