What is Robotic Process Automation (RPA) and Why It Matters?

To understand Robotic Process Automation or RPA, we need to step back to a larger category of business technologies called Business Process Automation (BPA)....

TPx Introduces Unlimited 5G Data Offering

TPxa announced an unlimited 5G data offering for its business customers. TPx’s 5G Business Internet Access offers speeds up to 100 Mbps and unlimited data...

80% of MSPs retain staff despite decreasing revenues due to COVID-19, Altaro survey shows

Managed Service Providers (MSPs) have resisted business pressures to lay off staff despite declining revenues and economic uncertainty during the COVID pandemic. Eight out...

Interview with DeskDay at ChannelCon 2025

Guest: Jobin Johny, CEO & Founder, DeskDay, an AI-powered Professional Services Automation (PSA) platform designed specifically for Managed Service Providers (MSPs) and IT service...

StorONE is promoting a “Backup-First” storage consolidation strategy…

for MSPs to compete against cloud-based offerings! Managed Service Providers, similar to Enterprise Data Centers, are looking to consolidate their storage to build on their...

Julian Lee Discusses with Sagar Vyas of Jolera

Managed service providers (MSPs) must make some crucial choices regarding cybersecurity. They have conflicting duties to safeguard both the business and its clientele. Either...

Leveraging AI to digitize for maximum impact with Serviceaide

Serviceaide’s vision is to transform Service Management, across ITSM, ESM or Customer Service. They leverage AI for service management, applying breakthroughs in artificial intelligence,...

Kaspersky MSP program offers Opex & Capex options

Since its inception Kaspersky Lab has been devoted to the channel. Over the years, the industry-leading cybersecurity vendor has rolled out multiple channel programs...

Syncro and IRONSCALES Partner to Strengthen Email Security Offerings for MSPs

Syncro and IT teams and IRONSCALES, an AI-driven email security leader, announced a new partnership to simplify how MSPs purchase, provision and bill robust...

Update Interview with PIA’s New CEO David Schwartz

David Schwartz talked about his new role as CEO of PIA and his vision for the company, particularly in relation to Managed Service Providers...