ConnectWise Amplifies MSP Cyberattack Defense with Incident Response Service
ConnectWise offers a new service offering designed to help MSPs and their clients rapidly respond to attacks and recover from security incidents. The ConnectWise...
MSP get a chance to Untangle security
Managed services providers (MSP) who are looking to establish a security-as-a-service practice for the SMB market can now get an all-in-one network security solution...
AppDirect Acquires NXTSYS, MSP-Focused Technology Solutions Distributor
AppDirect announced its acquisition of NXTSYS Consulting, a distinguished technology service distributor with a focused expertise on Managed Service Providers (MSPs). This strategic move...
Interview with MSP Toolshed at ChannelCON 22
Julian Lee interviewed Bill Stucklen, CEO of MSP Toolshed, an automated machine deployment tool for for MSPs to handle IT automation services. Watch it...
M-Files Brings Intelligent Information Management to Microsoft Teams
M-Files Corporation, the intelligent information management company, announced enhancements to its Microsoft Teams solution that will drive new efficiencies and collaboration across organizations. M-Files...
Interview with TopLeft at ChannelNext West 2025
Guest: Mohammad Emon, Partner Success Manager of TopLeft, a Canadian software company offering the Kanban board solution built specifically for MSPs that integrates directly...
Architecting the Future of Managed Services with Lexful
Pinar Ormeci, CEO, introduced Lexful, the industry’s first AI-native KnowledgeOps platform. Designed to move beyond static IT documentation, Lexful serves as a sophisticated "system-of-record"...
ConnectWise Integrates with OpenAI to Solve Complex Problems and Save Time for MSPs
ConnectWise announced an integration with OpenAI’s ChatGPT, the cutting-edge generative AI language model, with its remote monitoring and management (RMM) tools—ConnectWise Automate™ and ConnectWise...
80% of MSPs retain staff despite decreasing revenues due to COVID-19, Altaro survey shows
Managed Service Providers (MSPs) have resisted business pressures to lay off staff despite declining revenues and economic uncertainty during the COVID pandemic. Eight out...
GMS Live Expert Offers Seamless Integration to an Help Desk
Founded 18 years ago, Canada-based GMS Live Expert is a 24/7 100% North American Help Desk and NOC specifically designed for MSPs. They are...
