Poll from Robert Walters Find Companies in Toronto Still Face Lack of Talent

Toronto skills shortage: 22% increase in unfilled vacancies as city grapples with lack of talent 22% increase in unfilled job vacancies in Toronto  44% of firms...

Discussion with OSF Digital on its 2023 Omnichannel Retail Index

We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple,  Executive Director, Digital Strategy. OSF Digital, an award-winning provider of digital transformation services to companies...

Gartner Says By 2020, Artificial Intelligence Will Create More Jobs Than It Eliminates

AI Will Create 2.3 Million Jobs in 2020, While Eliminating 1.8 Million 2020 will be a pivotal year in AI-related employment dynamics, according to Gartner,...

Current State of the Channel with Jay McBain

We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...

Improving Success of Change Initiatives

The goal of change is to deliver whatever the desired outcome was that precipitated the change. No company implements a new software system just...

2019 Predictions from Forrester

Research shows that 70% of MSPs are looking for an exit in the next 5 years.  96% of them are not able to scale...

Verge.io Survey Reveals VMware Customers’ Concerns

A recently conducted survey of hundreds of VMware customers sheds light on growing concerns they have about the state of the virtualization software and the...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Gartner Says Worldwide IT Spending Forecast to Grow 2.4 Percent in 2017

Worldwide IT spending is projected to total $3.5 trillion in 2017, a 2.4 percent increase from 2016, according to Gartner, Inc. This growth rate...

Julian Lee Discusses with Carl West of GfK

To put it mildly, consumer confidence is way down. The type of post COVID recovery is still all up in the air. Where she...