Communication: A Leader’s Role in Change Management

Some leaders shy away from communicating in the middle of a change initiative, particularly when the project is not proceeding as expected. Unfortunately, a...

Carl West Discusses Current Challenges in UK Market

According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the...

Current State of the Channel with Jay McBain

We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...

2025 Predictions from Rob Rae

Another great interview with channel leader, Rob Rae, Corporate Vice President of Community and Ecosystems, at Pax8. Rob shared his positive outlook for 2024,...

The New Mindset – Shift, Move or Bust

Wanna sell your MSP or VAR business? Now? The biggest shift in our industry is happening as we speak, between working from home, cloud, cyber...

2025 Predictions from Threat Vulnerability Expert Joy Beland

Julian and Joy Beland from Summit 7 discussed the evolving landscape of cybersecurity, emphasizing the increasing visibility of nation-state cyber attacks and their potential...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Poll from Robert Walters Find Companies in Toronto Still Face Lack of Talent

Toronto skills shortage: 22% increase in unfilled vacancies as city grapples with lack of talent 22% increase in unfilled job vacancies in Toronto  44% of firms...

Aptum Study: Various Cloud Environment Complexities are Causing IT Headaches

Aptum, a global provider of Managed Services and Advisory & Consulting Services, released part one of its annual Cloud Impact Study 2023 – Clear...

2025 Predictions from Canalys’ Jay McBain

Again this year, we interviewed Jay McBain, Chief Analyst – Channels, Partnerships & Ecosystems at Canalys about the past year and upcoming trends in the tech channel...