Communication: A Leader’s Role in Change Management
Some leaders shy away from communicating in the middle of a change initiative, particularly when the project is not proceeding as expected. Unfortunately, a...
Canada is the No. 1 overall
Canada is the No. 1 overall in the 2021 Best Countries Report. Canada also ranked No. 1 in quality of life and social purpose....
2025 Predictions from GoTo
Conversation with Michael Day, VP Global Partner Sales of GoTo, a company making IT and business communications easy, so its customers can do what...
COVID Reshapes Traditional Customer Service
Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...
Jay McBain Discusses 2019/2020
My interview with Jay McBain was to be just a twenty minute chat about his thoughts on what happened in the channel this year...
From implant chips to green web hosting, here’s what experts believe the future of...
The internet is an incredible thing, changing human existence over the past five decades and continuing to provide us with huge advancements each year....
2025 Predictions from Rob Rae
Another great interview with channel leader, Rob Rae, Corporate Vice President of Community and Ecosystems, at Pax8. Rob shared his positive outlook for 2024,...
Carl West Discusses Current Challenges in UK Market
According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the...
The New Mindset – Shift, Move or Bust
Wanna sell your MSP or VAR business? Now?
The biggest shift in our industry is happening as we speak, between working from home, cloud, cyber...
Why did Jay McBain choose Canalys?
The general sense of resignation that is pervading the country is real. I, like many others, wrote and spoke about it several times. Many...
