FUN FACT: Merriam-Webster’s Word of the Year 2020 is…
‘Pandemic”. Check out the top 11 words that people looked up the most in 2020…
Coronavirus
Defund
Mamba
Kraken
Quarantine
Antebellum
Schadenfreude
Asymptomatic
Irregardless
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Top 10 things to know as we approach the end of 2023
At the recent Canalys conference in Palm Springs, California, I heard that by 2025, most channel decision makers will be millennials. It’s sort of obvious as...
From implant chips to green web hosting, here’s what experts believe the future of...
The internet is an incredible thing, changing human existence over the past five decades and continuing to provide us with huge advancements each year....
2025 Predictions from GoTo
Conversation with Michael Day, VP Global Partner Sales of GoTo, a company making IT and business communications easy, so its customers can do what...
2025 Predictions from Rob Rae
Another great interview with channel leader, Rob Rae, Corporate Vice President of Community and Ecosystems, at Pax8. Rob shared his positive outlook for 2024,...
Current State of the Channel with Jay McBain
We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...
New UK Survey Found 57% of Remote Working Civil Servants Had a Better Work-Life...
There are several research reports coming out on the good, bad and ugly of remote working over the pandemic. Here is one coming from...
SMB IT Spend to Reach $1.4 Trillion According to Analysys Mason Forecast
A latest release of its SMB Technology Forecaster, Analysys Mason predicts that IT spending by SMBs will grow at a compound annual growth rate (CAGR) of 7.5%...
Improving Success of Change Initiatives
The goal of change is to deliver whatever the desired outcome was that precipitated the change. No company implements a new software system just...
COVID Reshapes Traditional Customer Service
Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...
