2019 Predictions from Forrester

Research shows that 70% of MSPs are looking for an exit in the next 5 years.  96% of them are not able to scale...

Carl West Discusses Current Challenges in UK Market

According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the...

Why did Jay McBain choose Canalys?

The general sense of resignation that is pervading the country is real. I, like many others, wrote and spoke about it several times. Many...

2025 Predictions from Mark Scott

Mark Scott, is General Partner at Top Down Ventures and formerly founder and CEO of several ventures such as N-able and Fully Managed. During...

Discussion with OSF Digital on its 2023 Omnichannel Retail Index

We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple,  Executive Director, Digital Strategy. OSF Digital, an award-winning provider of digital transformation services to companies...

Aptum Study: Various Cloud Environment Complexities are Causing IT Headaches

Aptum, a global provider of Managed Services and Advisory & Consulting Services, released part one of its annual Cloud Impact Study 2023 – Clear...

2025 Predictions from Unified Communications Provider Wildix

Conversation with Jason Uslan, Global VP of Sales at Wildix a a global provider of unified communications solutions that enhance the efficiency and productivity...

Poll from Robert Walters Find Companies in Toronto Still Face Lack of Talent

Toronto skills shortage: 22% increase in unfilled vacancies as city grapples with lack of talent 22% increase in unfilled job vacancies in Toronto  44% of firms...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Jay McBain Discusses 2019/2020

My interview with Jay McBain was to be just a twenty minute chat about his thoughts on what happened in the channel this year...