What’s the Future of the IT Channel?
It’s a question that most people working the channel have a passionate opinion about. After digesting all points of views and adding my perspectives...
Aptum Study: Various Cloud Environment Complexities are Causing IT Headaches
Aptum, a global provider of Managed Services and Advisory & Consulting Services, released part one of its annual Cloud Impact Study 2023 – Clear...
Poll from Robert Walters Find Companies in Toronto Still Face Lack of Talent
Toronto skills shortage: 22% increase in unfilled vacancies as city grapples with lack of talent
22% increase in unfilled job vacancies in Toronto
44% of firms...
Current State of the Channel with Jay McBain
We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...
SMB IT Spend to Reach $1.4 Trillion According to Analysys Mason Forecast
A latest release of its SMB Technology Forecaster, Analysys Mason predicts that IT spending by SMBs will grow at a compound annual growth rate (CAGR) of 7.5%...
Communication: A Leader’s Role in Change Management
Some leaders shy away from communicating in the middle of a change initiative, particularly when the project is not proceeding as expected. Unfortunately, a...
Discussion with OSF Digital on its 2023 Omnichannel Retail Index
We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple, Executive Director, Digital Strategy.
OSF Digital, an award-winning provider of digital transformation services to companies...
COVID Reshapes Traditional Customer Service
Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...
Why did Jay McBain choose Canalys?
The general sense of resignation that is pervading the country is real. I, like many others, wrote and spoke about it several times. Many...
Four Types Of Channel Partners
Roughly speaking, we could divide the current IT Channel into four main types.
“I got this” type:
These Channel partners have already invested and transformed their...
