2019 Predictions from Forrester
Research shows that 70% of MSPs are looking for an exit in the next 5 years. 96% of them are not able to scale...
Aptum Study: Various Cloud Environment Complexities are Causing IT Headaches
Aptum, a global provider of Managed Services and Advisory & Consulting Services, released part one of its annual Cloud Impact Study 2023 – Clear...
Current State of the Channel with Jay McBain
We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...
Julian Lee Discusses with Carl West of GfK
To put it mildly, consumer confidence is way down. The type of post COVID recovery is still all up in the air. Where she...
Cybersecurity is Top Priority for IT Pros in Ninth Annual Kaseya MSP Benchmark Survey
Kaseya, the leading provider of IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, released the results of its 2020...
SMB IT Spend to Reach $1.4 Trillion According to Analysys Mason Forecast
A latest release of its SMB Technology Forecaster, Analysys Mason predicts that IT spending by SMBs will grow at a compound annual growth rate (CAGR) of 7.5%...
COVID Reshapes Traditional Customer Service
Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...
Discussion with OSF Digital on its 2023 Omnichannel Retail Index
We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple, Executive Director, Digital Strategy.
OSF Digital, an award-winning provider of digital transformation services to companies...
AI, Tariffs, and GDPR: The Channel’s Triple Threat in 2026
Julian sat down with Randal Wark and Paolo Del Nibletto to discuss the business climate in 2025, addressing the unpredictability of tariffs and its effects on corporate decision-making....
Carl West Discusses Current Challenges in UK Market
According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the...
