Discussion with OSF Digital on its 2023 Omnichannel Retail Index

We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple,  Executive Director, Digital Strategy. OSF Digital, an award-winning provider of digital transformation services to companies...

Top 10 things to know as we approach the end of 2023

At the recent Canalys conference in Palm Springs, California, I heard that by 2025, most channel decision makers will be millennials. It’s sort of obvious as...

Julian Lee Discusses with Carl West of GfK

To put it mildly, consumer confidence is way down. The type of post COVID recovery is still all up in the air. Where she...

Communication: A Leader’s Role in Change Management

Some leaders shy away from communicating in the middle of a change initiative, particularly when the project is not proceeding as expected. Unfortunately, a...

Verge.io Survey Reveals VMware Customers’ Concerns

A recently conducted survey of hundreds of VMware customers sheds light on growing concerns they have about the state of the virtualization software and the...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Jay McBain Discusses 2019/2020

My interview with Jay McBain was to be just a twenty minute chat about his thoughts on what happened in the channel this year...

Study finds 3 out of 4 of mobile workers have new tech due to...

The pandemic shift has created major challenges for the mobile workforce, this ranges from your cable installation technician to your home healthcare worker. Whether it’s...

From implant chips to green web hosting, here’s what experts believe the future of...

The internet is an incredible thing, changing human existence over the past five decades and continuing to provide us with huge advancements each year....

Carl West from Research Company GfK Provides Insights in the UK Channel Market

There is no shortage of opinions in the technology World. Most have some level of truth, but would you bet your future on it?...