Poll from Robert Walters Find Companies in Toronto Still Face Lack of Talent

Toronto skills shortage: 22% increase in unfilled vacancies as city grapples with lack of talent 22% increase in unfilled job vacancies in Toronto  44% of firms...

COVID Reshapes Traditional Customer Service

Uniphore, an early leader in Conversational Service Automation (CSA), announced results from its latest COVID-era survey that underscore how challenges facing customer service centers...

Discussion with OSF Digital on its 2023 Omnichannel Retail Index

We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple,  Executive Director, Digital Strategy. OSF Digital, an award-winning provider of digital transformation services to companies...

Carl West Discusses Current Challenges in UK Market

According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the...

FUN FACT: Merriam-Webster’s Word of the Year 2020 is…

‘Pandemic”. Check out the top 11 words that people looked up the most in 2020… Coronavirus Defund Mamba Kraken Quarantine Antebellum Schadenfreude  Asymptomatic Irregardless Icon ...

From implant chips to green web hosting, here’s what experts believe the future of...

The internet is an incredible thing, changing human existence over the past five decades and continuing to provide us with huge advancements each year....

New UK Survey Found 57% of Remote Working Civil Servants Had a Better Work-Life...

There are several research reports coming out on the good, bad and ugly of remote working over the pandemic. Here is one coming from...

2025 Predictions from Unified Communications Provider Wildix

Conversation with Jason Uslan, Global VP of Sales at Wildix a a global provider of unified communications solutions that enhance the efficiency and productivity...

Canada is the No. 1 overall

Canada is the No. 1 overall in the 2021 Best Countries Report. Canada also ranked No. 1 in quality of life and social purpose....

Improving Success of Change Initiatives

The goal of change is to deliver whatever the desired outcome was that precipitated the change. No company implements a new software system just...