Improving Success of Change Initiatives

The goal of change is to deliver whatever the desired outcome was that precipitated the change. No company implements a new software system just...

Discussion with OSF Digital on its 2023 Omnichannel Retail Index

We interviewed Rich Siefert, Sr. Consultant, OSF Digital and Kathy Kimple,  Executive Director, Digital Strategy. OSF Digital, an award-winning provider of digital transformation services to companies...

Four Types Of Channel Partners

Roughly speaking, we could divide the current IT Channel into four main types. “I got this” type: These Channel partners have already invested and transformed their...

AI, Tariffs, and GDPR: The Channel’s Triple Threat in 2026

Julian sat down with Randal Wark and Paolo Del Nibletto to discuss the business climate in 2025, addressing the unpredictability of tariffs and its effects on corporate decision-making....

Poll from Robert Walters Find Companies in Toronto Still Face Lack of Talent

Toronto skills shortage: 22% increase in unfilled vacancies as city grapples with lack of talent 22% increase in unfilled job vacancies in Toronto  44% of firms...

Top 10 things to know as we approach the end of 2023

At the recent Canalys conference in Palm Springs, California, I heard that by 2025, most channel decision makers will be millennials. It’s sort of obvious as...

The New Mindset – Shift, Move or Bust

Wanna sell your MSP or VAR business? Now? The biggest shift in our industry is happening as we speak, between working from home, cloud, cyber...

2019 Predictions from Forrester

Research shows that 70% of MSPs are looking for an exit in the next 5 years.  96% of them are not able to scale...

Current State of the Channel with Jay McBain

We have had the pleasure again to chat with Jay McBain, Chief Analyst at Canalys, on the current state of MSPs, with Jay providing...

Cybersecurity is Top Priority for IT Pros in Ninth Annual Kaseya MSP Benchmark Survey

Kaseya, the leading provider of IT infrastructure management solutions for managed service providers (MSPs) and internal IT organizations, released the results of its 2020...