Saturday, December 14, 2019

Communication: A Leader’s Role in Change Management

Some leaders shy away from communicating in the middle of a change initiative, particularly when the project is not proceeding as expected. Unfortunately, a vacuum yearns to be filled and it...

Improving Success of Change Initiatives

The goal of change is to deliver whatever the desired outcome was that precipitated the change. No company implements a new software system just to complete the implementation. Project management criteria...

Four Types Of Channel Partners

Roughly speaking, we could divide the current IT Channel into four main types. “I got this” type: These Channel partners have already invested and transformed their businesses into a recurring-revenue services (MSP) model...
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2019 Predictions from Forrester

Research shows that 70% of MSPs are looking for an exit in the next 5 years.  96% of them are not able to scale their business past 20 people. Security continues to...
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Carl West Discusses Current Challenges in UK Market

According to Carl West from GfK, people are being more cautious about their purchases, so consumer confidence is now at the lowest in the UK.  That translates into the work space...
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Jay McBain Discusses 2019/2020

My interview with Jay McBain was to be just a twenty minute chat about his thoughts on what happened in the channel this year and what to look forward to in...