MasterChat Episode #14: Sustainability in the Channel
Climate Change. Environmental Impact. Carbon Footprint. Sustainability. These are some buzz words that we hear often. Most people agree that something has to be...
MasterChat Episode #13: Why Diversity Matters in Your Business?
Our special guest was Glynis Devine. An absolution expert on women leadership and diversity challenges in the workplace. If you want to understand the...
Manager Coaching for the HR Coach: 4 Effective Strategies for Success
As an HR coach or leader, have you heard that there is a movement to democratize coaching?
Democratized coaching means that coaching is moving away...
MasterChat Episode #12: Selling your MSP Business
Selling your MSP Business is not something that is easy to do. It takes a lot of preparation and planning well in advance (years)...
The Surprising Problem with Coaching for HR Professionals
HR leaders often tell me that it’s their job to coach.
After all, they’re responsible for addressing issues and giving feedback to others about how their...
MasterChat Episode #11: Modern Market Research
Why do any Market Research at all? Well, you don’t have to and just go with your gut feeling. That can work so long...
MasterChat Episode #10: Why peer groups matter?
Why peer-groups matter to MSPs? You can ask anyone who is a member of a peer-group and they will probably tell you it ie...
10 Steps To Giving Feedback That Is Well Received AND Sticks!
Has anyone ever said to you, “I need to give you some constructive criticism”?
Did you feel yourself putting up your guard, even just a...
MasterChat Episode #9: Hiring and Retaining Staff
Most channel partners (and vendors) tell us that hiring new staff is a big challenge. One MSP told me that have 62 positions currently...
MasterChat Episode #8: Work from Home
The future of work is everywhere - so what? In this MasterChat episode #8, we discussed some ways in which MSPs can leverage Work...
