Coaching vs. Mentoring: What’s the Difference?

Have you ever heard your organization mention “coaching” and “mentoring” and wondered—are they really different?  Lately, there’s been a growing buzz around these two approaches,...

Leading with Impact: Natalie Benitah on Empowering Women Leaders Through Executive Coaching

Natalie Benitah, a former tech leader at Microsoft and HP, shared her transition from the corporate suite to founding Inside Out Impact Group. Her...

MasterChat Episode #9: Hiring and Retaining Staff

Most channel partners (and vendors) tell us that hiring new staff is a big challenge. One MSP told me that have 62 positions currently...

Interview with TetraNoodle at ChannelNext West 2024

Manuj Aggarwal, Founder of TetraNoodle Technologies Manuj discussed the role of AI as a powerful pattern recognition system that integrates knowledge from various domains to...

The Missing Ingredient: Why Coachability Matters in Coaching Success

Coaching for performance management and improvement has become a very “in-demand” leadership skill because it is effective and well-received when done right. Today, I want to...

The astonishing imperatives of disability inclusion in leadership

As business leaders, you probably dream of a thriving workplace where your employees are engaged, committed, happy, and productive – most of the organizations...

Exploring Ethics In Coaching: Outlining Ethical Principles, Standards and Dilemmas

I’m sure you’ve heard people say that coaching is an “unregulated profession.” Maybe you’ve even heard the opinion that it’s fine for anyone to...

Why Customer Loyalty Matters Now More Than Ever

Customer loyalty is always important to every business. Without it, a business will eventually fail. However, depending on the business and the economic conditions,...

Come Meet Principal Consultant Gigi Agassini at ChannelNext East 2026

Guest: Gigi Agassini, Principal Consultant | ISO/IEC 27001:2022 | Cybersecurity | ESRM | Privacy Gigi will talk about how governance must pivot to keep pace...

Managing Managers In A Crisis

By Tara Landes When the crisis hits, it’s human nature for leadership to turn inward and start scrambling. How can we pivot? How can...