Dante Group: Cultivating Soft Skills in the IT Industry

With Likky Lavji and Beata Jirava of Dante Group The discussion focused on the challenges and opportunities within the managed service provider (MSP) sector, particularly...

MasterChat Episode #1 What are the Channel Partner Alliance Membership Benefits?

By joining the Channel Partner Alliance, members get 6 big benefits out of the gate: 1. Goal-setting and execution tool to get started and stay...

Effective Internal Coaching: Foster An Environment For Success

Your company’s greatest assets are its employees. However, even the most talented and dedicated team members may not know how to bring their best...

Future-Proof Your Organization: The Strategic Advantage of Training Managers in Coaching Skills

As the business world shifts, staying competitive isn’t getting any easier. In my conversations with organizations and managers, there’s a common theme: the key...

MasterChat Episode #14: Sustainability in the Channel

Climate Change. Environmental Impact. Carbon Footprint. Sustainability. These are some buzz words that we hear often. Most people agree that something has to be...

A Model for Effective SMART Goal Setting for Team Leaders: The C3 Principle

Goal setting is at the core of leading a team, and it’s often the way leaders provide challenges, focus and motivation to their team....

MasterChat Episode #2: Tools for MSPs

There are MANY experts or organizations that help MSPs that we support. We recommend to leverage several to reach your goals. It’s one reason...

How to Build KPIs that Align with Partner Goals

Rich Fowler, Channel Partner Manager, at k-ecommerce, is a seasoned channel strategist with 25+ years of experience developing global partner programs. Rich emphasized the importance of...