Introducing a Book on Soft Selling Skills to Enhance MSPs’ Closing Rates
Julian introduced Evgeniy Kharam and his new book, "Architecting Success: The Art of Soft Skills in Sales" which focuses on the importance of effective...
How To Start An Online Executive or Leadership Coaching Business
Are you looking to expand your career as an executive coach or a leadership coach? Do you want to attract more clients by increasing your reach through...
Returning To Work Post Covid: 2 Leadership Tools to Create Trust and Psychological Safety...
By Corry Robertson
Kudos to the leaders guiding their employees through the return to work after the Covid era. I am thrilled as I observe...
MasterChat Episode #6: Levelling Up Digital Marketing for MSPs
There is no shortage of content and advice on digital marketing but what really matters to your success?
In this episode, we discussed 6 areas...
Leadership Coaching Programs: How To Get The 3-Legged Stool Of Success Working For You
Nobody likes a wobbly stool. And when it comes to the three-legged variety, it’s essential that each leg holds up its end of the...
How important are Mastermind Peer-Group Sessions?
We recently interviewed John Cammalleri of HP Canada on the topic. You can see his interview here.
Here is another participant’s perspective. Unless you experience...
Interview with AI Pioneer Manuj Aggarwal at ChannelNext Central 2025
Guest: Manuj Aggarwal, CIO at TetraNoodle
Manuj shared his ambition to assist the next 20 individuals in achieving Nobel Prize recognition, a goal inspired by his discovery...
Emotional Intelligence and Executive Coaching: Bringing Out the Best in Leaders
“Leadership is not about being in charge. It is about taking care of those in your charge,” Simon Sinek once said.
This quote encapsulates the...
Come Meet Impactful MSP at ChannelNext West 2025
Guest: Shawn Freeman, MSP Coach and Founder of Impactful MSP, a mastermind coaching program and community for managed service provider (MSP) owners.
Shawn focused on...
Using deserved Customer Loyalty to drive Business Success
By Mark Eydman
One simple model suggests that Loyalty is a behaviour exhibited by Customers built upon the feeling of Satisfaction that accumulates through interactions...
