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Sunday, July 12, 2020
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Randal Wark Discusses How Valuable Time Is

Where do you spend time on your business?  Most people do not spend enough on deep thinking and strategy, even though this can actually be worth $5,000 for their business.  The...
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Blue Rhino Sales at ChannelNext West 2017

Blue Rhino offers Sales as a Service to help SMBs with their expertise to accommodate certain budget or needs.  They can help in many ways: pilot a product, fill the pipeline,...

Managing Your Team – Keeping Them Engaged through Uncertainty

By Frank Newman, President, Newman Human Resources Consulting I overheard two gentlemen talking in a parking lot this early this week.  One guy said, “I just played my first round of golf...

How Do Vendors Improve The Business Skills Of Their Partners

Vendors always talk a good game when it comes to supporting their partners, but mostly when you look closer, it feels more like an infomercial with limited actual education. Vendors are mainly focused on selling...
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Discussion with Daniel Welling on How He Helps MSPs

Several years of experience led Daniel Welling to create Welling MSP, a suite of services providing to MSPs, such as mentoring, recruitment services and managed self service withing the M&A space....
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Marketing CoPilot at ChannelNext West 2017

Marie Wiese describes Digital Marketing has a means of reaching out to customers in a real way online to see if your value proposition matters to them.  Very first thing you...

Managing Managers In A Crisis

By Tara Landes When the crisis hits, it’s human nature for leadership to turn inward and start scrambling. How can we pivot? How can we...

Using deserved Customer Loyalty to drive Business Success

By Mark Eydman One simple model suggests that Loyalty is a behaviour exhibited by Customers built upon the feeling of Satisfaction that accumulates through interactions or Touch Points over time! This might...
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VARCoach Mark Eydman Discusses Customer Experience and Loyalty

The "what and how" you cultivate and nurture the customer experience will most likely determine the level and quality of the customers' loyalty to your company.