Thursday, July 18, 2019
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Blue Rhino Sales at ChannelNext West 2017

Blue Rhino offers Sales as a Service to help SMBs with their expertise to accommodate certain budget or needs.  They can help in many ways: pilot a product, fill the pipeline,...

How Do Vendors Improve The Business Skills Of Their Partners

Vendors always talk a good game when it comes to supporting their partners, but mostly when you look closer, it feels more like an infomercial with limited actual education. Vendors are mainly focused on selling...
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Marketing CoPilot at ChannelNext West 2017

Marie Wiese describes Digital Marketing has a means of reaching out to customers in a real way online to see if your value proposition matters to them.  Very first thing you...

Using deserved Customer Loyalty to drive Business Success

By Mark Eydman One simple model suggests that Loyalty is a behaviour exhibited by Customers built upon the feeling of Satisfaction that accumulates through interactions or Touch Points over time! This might...
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VARCoach Mark Eydman Discusses Customer Experience and Loyalty

The "what and how" you cultivate and nurture the customer experience will most likely determine the level and quality of the customers' loyalty to your company.

The Shocking Reasons Behind a Company’s HR Failures

How painful for them, and how unnecessary. It seems that sometimes companies with fewer employees assume that they don’t need HR expertise. While the number of employees in a company is...
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Webinar – Helping the Aspirational Exceed Expectations

Every business passes through a series of changes during its growth, akin to our own passage in life from infant, to child, into adolescence and finally adulthood.  Each of these stages...
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UK Channel Business Coach talks about the sales challenge facing VARs and MSPs

In my recent interview with Paul Lloyd, we talked about some of the fundamental hurdles facing channel partners and the consequences of not doing enough to overcome. In this discussion, we...

Some Sound Advice for MSPs and VARs from Three Business Coaches at a Recent...

It took us many years to build a solid network of qualified independent business coaches who specializes in the IT industry (and the building never stops). We discovered the hard way...