ServQuik: an AI Customer Service Agent to Engage
Ashar Baig, CEO of ServQuik, talks about the recent launch of the company's AI-powered customer service representative -- called the ServQuik CSR Agent.
ServQuik, an...
Promevo: Observability and Instrumentation in AI Model Development
It’s unavoidable. The rise of LLMs and agent-based apps is overwhelming cloud environments that were never built for this kind of compute – and...
The Road Ahead in 2026 with Jay McBain
Jay McBain, Chief Analyst Channels, Partnerships & Ecosystems at Omdia, outlined the strategic shifts facing the tech industry ahead of 2026. He pointed out...
Interview with The Institute for Robotic Process Automation & Artificial Intelligence
Business Process Automation and Robotic Process Automation are at the foundation of all digital business transformation. Some of the fastest growing companies develop RPA...
Ignitho Helps Drive Adoption of AI-enabled Customer Data Platforms
Ignitho, whose name is a composite of "igniting thought", provides AI led digital engineering solutions to help clients unlock the power of data and...
NetZen AI and the Shift to Autonomous IT Service Management
Founder & CEO Shweta Mishra, introduced NetZen AI and its AI-native support platform designed to eliminate the "empty ticket" problem and automate the resolution...
Robots take centre stage in first news out of re: Invent
AWS announced its increasing focus on robotics technologies for the first two announcements of the conference: The new AWS Robotics Startup Accelerator announced by...
WitnessAI: Understanding AI Usage and Risks in Enterprises
WitnessAI's CEO, Rick Caccia, highlighted the dual nature of AI usage in companies, where good intentions can lead to unintended consequences, such as the...
ChannelNext West 2023 Panel: Digital Transformation Fuelled by Artificial Intelligence
Host: Randal Wark Panelists: Shane Gibson, Chris Black and LSP Chandrashekar
Future-Proofing Your Business with Digital Transformation, Cybersecurity, AI, and Sustainability! In today's world, digital...
Delivering Contextual AI: OpenText Unlocks the Power of Secure Information Management
OpenText announced the release of Cloud Editions (CE) 25.4, introducing innovations that help organizations securely unlock the value of their information and put AI...
