Canada Post announced the launch of a free application for iPhone, iPad and iPod touch that will provide customers with convenient and easy access to two of the most popular web tools at CanadaPost.ca.
The new application, which is now available for download at the iTunes App Store, enables customers to track their packages and find nearby post offices, either by typing in an address or by using their device’s GPS feature. Track a Package and Find a Post Office are two of the most frequently used tools on Canada Post’s website – with a combined monthly average of more than 4.25 million uses.
“Our customers are on the go, and we aim to provide them with convenient, easy access to our products and services by keeping abreast of current trends and new technologies. We have seen an increase in the use of mobile devices to access our website, and we expect demand for mobile-enabled services to continue to grow,” says Louis O’Brien, Senior Vice-President and Chief Customer Officer at Canada Post. “We’re pleased to be able to launch this application just in time for the holidays as this is the busiest time of year for many of our customers.”
The free application is now available for download at the iTunes App Store. Learn more at www.canadapost.ca/iphone. Canada Post will release a Blackberry version of the application in early 2011.