Atera announced a community features board to encourage and facilitate the participation of Managed Service Providers to communicate with Atera’s product team about new product features and enhancements. Through the community features board, MSPs will be able to see the status of their requests and updates in real-time.
Gil Pekelman of Atera said that the intuitive community features board empowers MSPs to suggest new ways to enhance their products to best serve their business needs. As the IT landscape is constantly evolving, it is important for them to stay ahead of the curve. By listening to those on the front lines in business every day, Atera will be able to deliver the best product to MSPs worldwide.
Atera’s new framework takes the MSP-centric approach to new heights. Now, Atera’s partners can submit feature requests directly to Atera’s entire product team in real-time. As part of the company’s listening efforts, Atera is offering MSPs quarterly fireside chats with the management team.