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itelligence Delivers Services in Support of SAP CRM Rapid-Deployment Solution on Amazon Web Services Platform

itelligence announced new enterprise business support of SAP Rapid Deployment solutions focusing initially on the rapid deployment of the SAP Customer Relationship Management (SAP CRM) application on the Amazon Web Services (AWS) platform. As an SAP-certified global provider of application management services, itelligence will leverage its proven expertise in support of SAP solutions and enhanced ongoing support as a vital layer between business process owners and the Amazon cloud.

"This announcement underscores SAP's commitment to providing customers flexibility in software deployment options and innovations in cloud computing," said Michael Ressemann, global head of Outsourcing Services and Solution Delivery, SAP. "Delivery of the SAP CRM rapid-deployment solution on the SAP-certified AWS platform, supported by itelligence, will help customers to be more agile and gain operational efficiency."

Through expertise with supporting SAP applications on-premise and in the cloud, and with recognized industry leadership in providing flexible pricing structures, itelligence has created three service offerings to support the transition of SAP CRM to a cloud environment. With SAP Rapid Deployment solutions, itelligence will deliver cloud support with predictable cost and scope, trusted expertise, faster time to value, a simpler buying process and ongoing support. The SAP CRM rapid-deployment solution gets customers up and running quickly within weeks, either on premise or on demand in the cloud.

"As an innovator in cloud computing, we are pleased that itelligence will offer customers SAP solutions on AWS. These solutions enable itelligence and our customers to leverage the secure, scalable, and cost-effective AWS cloud," said Terry Wise, director, Business Development, AWS.

itelligence's core cloud support services are offered in three tiered packages. Packages range from basic application management services support and quick service desk response, to more advanced options with troubleshooting, backup/restore, refreshes, proactive monitoring, performance analysis and support pack/stack implementation. These packages provide support systems that scale with cloud usage and services that respond to current and future business needs.

With more than 1,900 employees worldwide and 300 reliable, deeply skilled experts in application management service, itelligence is one of SAP's largest partners in the world. itelligence's more than 20-year history of success includes meeting the managed hosting and support needs of more than 600 companies and 90,000 users around the globe. itelligence is one of less than 20 SAP-certified global providers of application management services in the world, helping ensure the quality, integrity and safety of all processes.

itelligence brings this expertise to the cloud with its outsourcing support packages in support of SAP solutions that allow organizations to focus on running core business processes. itelligence supports the full SAP product footprint, offers predictable cost at a 30 percent savings versus on-premise hosting, and allows customers to pay only for the services they use.

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