Listing for EventsTechnology Services Summit
Event Dates: May 1-3, 2017
Technology Services World San Diego 2017 is set for May 1-3 at the Hilton Bayfront. The Technology Services Industry Association (TSIA) hosts the event. Topics are expected to include: Customer Success (CS): How Customer Success is eating the traditional services model; Funding Customer Success at scale; Successful partnerships between Sales and Customer Success teams; Optimizing the Customer Success and Professional Services handshake. Education Services (ES): Working with other service lines to drive revenue and adoption; The role of Education Services in Customer Success; The evolving role of the training partner in a subscription (recurring revenue) world; Leveraging learning analytics to assess student engagement. Expand Selling (EXS): Understanding the sales mindset to gain organizational alignment; Emerging best practices in utilizing automation for real-time contextual selling to your install base; Compensating and rewarding support personnel for lead generation; Where sales ends and services begins in a XaaS world. Field Services (FS): Leveraging Field Services in the LAER model: driving adoption, expand selling, and delivering higher value-added services; Service delivery channel optimization: finding the right channel/channel partners to deliver the best service at the lowest cos; Services and IoT: bringing delivery, product life cycle, and services marketing to the same table. Managed Services (MS): The relationship between Professional, Support, and Managed Services; The Managed Services financial model; Shifting sales models when Managed XaaS is the product and the product is the service; End-to-end delivery automation from service strategy to continual service improvement. Professional Services (PS): Building new offers to generate recurring Professional Services revenue streams; Optimizing the Professional Services and Customer Success handshake; Resource management best practices in an era of converging services and recurring revenue offers; Tech industry transformation and emerging Professional Services talent management best practices. Service Revenue Generation (SRG): Converging Support and Professional Services in a single offer; Gathering insights on unmet customer needs; Sizing the market opportunity for outcome-based service offers; Launch practices for new service offers. Support Services (SS): The Support Services financial model: how and why to move beyond cost centers; Evolving Support Services talent practices and compensation models; Navigating the transition from on-premise product support to SaaS support; Achieving customer outcomes with outsourced support and/or partners.
HTG Q2 2017 North America Quarterly Meeting
Event Dates: May 1-5, 2017
HTG Peer Groups allow VARs, MSPs and IT service providers from non-competing regions to learn from each other. HTG peer group members share and compare financial results, business strategies and more. HTG’s members hold quarterly meetings to track their respective progress. The Q2 North America gathering is in Irving, Texas.
Robin Robins Conference: IT Sales and Marketing Boot Camp
Event Dates: May 3-6, 2017
The IT Sales and Marketing Boot Camp 2017, also known as Robin’s Big Seminar, is set for May 3-6 at the Omni Nashville Hotel. Robin Robins, CEO of Technology Marketing Toolkit, hosts this conference.
NEC Advantage Executive Conference
Event Dates: May 9-11, 2017
ServiceNow Knowledge17 Conference
Event Dates: May 7-11, 2017
Knowledge17, the ServiceNow customer and partner conference, is set for May 7-11 in Orlando, Florida. The conference attracts service management experts.
Dell EMC World 2017
Event Dates: May 8-11, 2017
Kaseya Connect 2017 User and Partner Conference
Event Dates: May 9-11, 2017
Kaseya Connect 2017, the MSP-centric software company’s user conference, is set for May 9-11 at Caesar’s Palace in Las Vegas, the company has confirmed to ChannelE3E. The company offers a range of MSP solutions across RMM (remote monitoring and management), Office 365 administration, security, PSA (professional services automation) and more.
Microsoft Build 2017 Developer Conference
Event Dates: May 10-12, 2017
Live Webinar: BUILD DRAMATIC VIDEO WALLS ON A BUDGET WITH VIEWSONIC & USERFUL
Event Dates: Wednesday May 17th 2017 2pm ET
Looking to add one or more video walls to your restaurant, retail store, business lobby, or school campus but you don’t have the budget to hire an expensive AV company or buy lots of new technology? With the ViewSonic/Userful video wall solution, you can leverage your existing network infrastructure, standard architecture, and a standard PC to make designing, deploying, and maintaining a video wall easy and cost-effective. With this one simple solution, you can build dramatic video walls with up to 100 ViewSonic® displays and 8K resolution, in nearly any imaginable layout. To learn more, join Jamey Miles from Userful, and Noah Jacobs from ViewSonic, as they host an in-depth webinar explaining how you can design and implement a video wall on a budget! 2pm to 2:30pm ET https://attendee.gotowebinar.com/register/2564061497951237634
VeeamON Conference 2017
Event Dates: May 16-18, 2017
The VeeamON 2017 conference and customer event is set for May 16 to May 18 in New Orleans, Louisiana. The event attracts partners and customers that run or manage Veeam’s backup, disaster recovery, restore and business continuity software.